Tuesday, March 5, 2019
Principles of supporting change in a business environment Essay
Unit four Principles of supporting modify in a business surroundAssessmentYou should use this file to do it your Assessment. The first affaire you lease to do is save a imitate of this document, either onto your computer or a disk Then exertion with your Assessment, remembering to save your feed regularly When youve finished, print forbidden a copy to keep for reference Then, go to www.vision2learn.com and send your gross(a)d Assessment to your tutor via your My Study bea make sure it is distinctly marked with your name, the course title and the Unit and Assessment number.Please subscriber line that this Assessment document has 3 pages and is made up of 3 Sections. describe MARIUS LUCIAN DANSection 1 understand wherefore revision happens in a business environment1. Explain why commute happens in a business environment. You should include at least three reasons in your answer.In today business world the alone things that is consistent is change. diversify is natural and essential in a business.The change advise came from privileged or from outside the business. When external private road forces influence the business we devour reactive changes and when internal forces affects the business we call them proactive changes.External driving forces are those kind of things, situation, events that occur outside of the comp all and are by and large beyond of the control of the business. Examples of external driving forces are monetary crises, changing government lows and regulations, political interference, competitions etc. Examples of internal driving forces which give the gate createproactive changes are upgrading the office software, introducing new technology, launching a new ingathering on the market etc.The reasons for change can be political (changes in government and government policy) economic (economic growth, enkindle rates, level of unemployment) social (changes such(prenominal) as ageing population, cultural issues such as attitudes to work, health, religion) technological legal environmental (effects of global warming, concerns over defend the environment).Whatever are internal or external forces, one thing is certain the change ordain occur. A business must suit to all this changes, be flexible and allowing to respond to them in seize way.Without change your internal/external customers will not stay vigorous-provided with the service/s they receive the gild will not be adapted to meet its tar rules/objectives and consequently for some companies there will no longer be the need for the business to exist.Section 2 Understand the purpose of supporting change in a business environment1. determine the main reasons for reviewing working methods, products and / or services in a business environment.The reason of reviewing working methods, products and services, is to ensure that the business will burgeon forth and to aid the organisations continuous improvement, which enhances the organisatio ns belligerent strength, allowing it to line up to change when needed.In a business environment nix remains the same and therefore it is wish wellly that there will be continual review of its working methods, products or services to ensure that they are still be suitable and efficient.A company will indispensableness to review its services and products, so that it keeps upto date with the expectations of its customers. This will ensure the company to be competitive and/or meet its targets/objectives.A change to a service or product offered by the company could bastardly that related procedures need to be reviewed to ensure they are still applicable. In most businesses there is a continual process of reviewing the working methods or services and making changes to improve them, followed by a review of this changes and hence making further amendments as needed.2. When a business is going through changea) Describe the different types of support that people may need. near people adapt to change very well and others dont. Where as some people thrive on the challenge of something new, others may anxiety nigh it and can become very ostracize. If aggroup members feel cherished and well supported during a change, they are more likely to adapt quickly and be more open to assume what need to be done.Good communication can really booster people accept a change more easily and quicker. The person implementing a change will hopefully give everyone plenty of info and also get everyone involved as a team to help make decisions instruct and time are also important support measures that people will need to adapt during a change. Not everyone will be able to change over night. They may fool time to learn how to complete something new and also need training to be able to do so.Other ways of supporting the team can be mentoring, coaching, freehanded and receiving constructive feedback as well as advice on employment issues and establish and conditions. All this support can be provided through different methods, like one-to-one sessions, delegating work tasks, work shadowing, job sharing, team briefings and disdain union meetings.b) Explain the benefits of working with others.Working with others really helps to keep a positive outlook to changes. Working together as a team will provide the support and collective knowledge which will help when change may become more challenging. As mentioned before, people very much adapt to change better if there is a strong at large(p) input.It is important to remember that to support and work with colleagues effectively you will need to keep a positive outlook. Moaning and continual criticism of what you are doing will not support others at all.Working with others can stick out a lot of benefits like finding out what is happening and what is going to change, as well as sharing workloads, learning and experience. By encouraging others to wear out their knowledge and skills, as well as maintaining a pe rsonal network of contacts, helps to motivate each other.Section 3 Understand how to respond to change in a business environment1. In relation to your latest business environment (or one that you are familiar with)a) Explain why you should respond positively to changes in working methods.A positive repartee to changes in working methods is important, so as to support not only the company but also colleagues in adapting to this changes. In my current position working as a care officer, the use of a daybook Handover sheet was introduced, to improve better communication between staff, as well as better documentation of events/issues that occurred each day. Prior to this, staff passed state to each other, which could easily get lost and did not document clearly each days occurrences for management to follow. This forced me and my colleagues to record occurrences in formal way. If I opposed the change, colleagues and management would not find relevant information from my shift and could create confusion and wastetheir time in investigating occurrences which not recorded.b) Explain why you should respond positively to changes in products or services.If I did not respond positively to new products or services, it could to lead to conflict with coachs trying to improve the service or product and be perceived by customers in a negative light. It could also create delays and create confusion amongst colleagues, if the change did not move forward.c) Identify ways of responding positively to change.The first positive action you can take is to look at the way you view change. Think of the change as an prospect to gain new skills, improve your working procedures and even master career progression. Also, have willingness to learn new skills and procedures and to teach others.Attend any training available with a positive attitude, the more knowledge you have the easier you will find doing something new.Support colleagues if they are struggling, this is a great oppor tunity to demonstrate different skills to your colleagues.Dont get drawn into negative conversations, this will not make you or others feel good or so the situation.Think of ways to move forward, seek support from a manager or colleague if you think you need it.Even now my company is at the risk of being closed down because the county council wants to save currency and cut social services, I went today to a training about Translating and interpreting languages and cultures in working with people from different backgrounds. And thats because must go on and I want to keep myself positive and constructive. at once you have completed all 3 Sections of this Assessment, go to www.vision2learn.com and send your work to your tutor for marking.