1) What are the business benefits of CRM accomplishations for brass sections such(prenominal) as Berlin Packaging and Churchill Downs? What another(prenominal) uses of CRM would you urge to the latter? Provide several alternatives. The business benefits of CRM implications for organizations such as Berlin Packaging and Churchill Downs are listed below: Safety of costumer records and blue managed system without scattered documents and overlapped files along with consistency. Accurate address of trueness which can be relied on. Conversion of two divers(prenominal) functions into one so that management becomes much easier and informations become much relevant. Exact accumulation of costumer lap and facilitates their categorization. Proper tracking of costumers. The other uses of CRM would be: Real while customization and personalization of products and services so that they can be related considerably with each other. To fox sure that the customer w ho is happy with organization is consistently unploughed under same impression or not. In club to provide support and service across all customer contact points so that customer could be more trusty towards organization. 2) Do you agree with the idea that little organizations are remedy positioned to be more effective users of CRM than elephantine ones?

Why or why not? Justify your answer. picayune organizations have express costumers or we can say fewer costumers so that it becomes easy for them to manage those informations. Also when small organization adopts CRM, it becomes easier for it to im plement it because changes and adjustments c! an be made indoors small mass, its not so grueling to make a change at small place but rangy organizations have whacking costumer following and they have large volume of information to be adjusted and managed and synchronized in the system, which becomes very difficult and things gets messed up. There arises the chances of over slacking and place of data and information. So I think because data volume...If you postulate to get a full essay, order it on our website:
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